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Refunds & Exchanges

RETURNS & EXCHANGES

Your order is printed on demand just for you! If the finished product is considerably different from what you requested, incorrect, incomplete, or in any way defective, contact us within 7 days of receiving your order. Send a photo of the issue to customercare@thegoodiebagboutique.com and include your order number. If an error was made by the shop, we will reprint the incorrect piece(s) for you. If we are unable to correct your order, we will refund the original form of payment.

 

We do not accept returns or exchanges for your selection of incorrect items, sizes, designs, spelling, etc. Please remember to review your design (including spelling, names, dates, and sizing) before ordering, as each order is made individually to your specifications and cannot be resold.

 

Sizing varies between manufacturers and styles. For specific sizing information, reference our online sizing charts under product info. Please note that due to varying monitor settings, the colors represented on screen may not exactly match the actual ink or garment.

 

After 7 days of receiving your order, we will no longer accept returns. Please contact us within one week of the expected delivery date for a package lost during transit.